Terms & Condition

Welcome to Stola Studio!
These Terms & Conditions outline the rules and regulations for using our website — https://stolastudio.com/ — and purchasing our products.
By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before making any purchase.

 

1. General Information

This website is operated by Stola Studio (“we,” “us,” or “our”).
Throughout the site, the terms “you,” “customer,” and “user” refer to anyone visiting or making a purchase.

By visiting our site or purchasing something from us, you engage in our “Service” and agree to comply with the following Terms & Conditions, along with any additional policies or notices available on this site.

 

2. Online Store Terms

  • You must be at least 18 years old to use this website or have permission from a parent or guardian.
  • You agree not to use our products for any illegal or unauthorized purpose.
  • You may not transmit any viruses, malware, or destructive code.
  • Violation of these Terms will result in termination of your access to our Services.

 

3. Products & Services

  • All products are subject to availability. We reserve the right to discontinue or modify any product at any time without notice.
  • Product colors and images displayed on the website are for reference only. Actual product colors may vary slightly due to lighting or screen differences.
  • We make every effort to ensure product descriptions are accurate, but minor variations may occur.

 

4. Pricing & Payment

  • All prices are listed in Indian Rupees (INR) and United States Dollars (USD).
  • Prices are subject to change at any time without notice.
  • Payments must be made using the payment options provided at checkout.
  • Upon successful payment, an order confirmation will be sent to your registered email address.
  • International customers are responsible for any currency conversion fees or import duties.

 

5. Shipping & Delivery

  • We ship across India and worldwide.
  • Orders are usually processed within the estimated time displayed during checkout.
  • Delivery timelines may vary depending on destination, courier delays, or unforeseen circumstances.
  • Customers will receive a tracking number once the order has been shipped.
  • For international orders, any customs duties, taxes, or import charges are the customer’s responsibility.

 

6. Returns & Exchanges

  • We offer a 15-day return or exchange policy from the date of delivery.
  • Products must be unused, unwashed, and with all original tags and packaging to qualify.
  • Returns or exchanges are not applicable for:
    • Customized or personalized orders
    • Sale or discounted items
  • To initiate a return or exchange, please contact us at stolastylestudio@gmail.com with your order details and reason for return.
  • Refunds (if applicable) will be processed to your original payment method after quality inspection of the returned item.

 

7. Order Cancellation

  • Orders can be cancelled within 24 hours of placing the order.
  • Customized or personalized orders cannot be cancelled once they are in production or processed.
  • To cancel an order, please email us immediately at stolastylestudio@gmail.com with your order ID.

 

8. Intellectual Property

  • All website content — including designs, graphics, logos, text, and product images — is the intellectual property of Stola Studio.
  • You may not reproduce, duplicate, copy, sell, or exploit any part of the website or content without written permission.

 

9. Limitation of Liability

  • Stola Studio shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of our website or products.
  • Our total liability for any claim shall not exceed the amount paid by you for the product purchased.

 

10. Privacy Policy

Your personal information is protected and used strictly in accordance with our Privacy Policy.
We ensure confidentiality and security of your data during all transactions.

 

11. Third-Party Links

Our site may contain links to third-party websites or services.
We are not responsible for examining or evaluating the content or accuracy of these third-party sites, and we assume no liability for materials or products of third parties.

 

12. Governing Law & Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of India.
Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

 

13. Changes to Terms & Conditions

We reserve the right to modify or update these Terms at any time.
Any updates will be reflected on this page with a new “Last Updated” date.
It is your responsibility to review this page periodically for changes.

 

14. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us at:

📧 stolastylestudio@gmail.com
🌐 https://stolastudio.com/